Director of Client Strategy & Value Realization
The Director of Client Strategy & Value Realization is a key leadership role at Simbe, dedicated to driving the integration and operational optimization of Simbe’s advanced robotics and AI technologies within the retail industry. This role involves a strategic blend of advisory services, executive-client relationship management, and internal collaboration to align tailored solutions that address specific retail challenges and maximize ROI. The ideal candidate will serve as a strategic partner to senior retail executives, fostering trusted relationships and leading transformative initiatives that align with both Simbe’s technology capabilities and our client’s strategic goals.
Strategic Retail Operations Advisory:
- Facilitate a comprehensive consultative process to understand client-specific challenges and objectives, developing tailored retail strategies that optimize using Simbe’s technology.
- Provide strategic advisory services to senior client executives, focusing on integrating Simbe’s technology within their existing operational frameworks to maximize efficiency and effectiveness.
- Develop change management programs that support the adoption of technology, streamline operational changes, and enhance employee engagement.
Client Strategy Development:
- Lead Joint Business Planning sessions with key clients to create strategic roadmaps that enhance technology adoption and operational integration.
- Drive the prioritization of use cases and the development of capability roadmaps that are aligned with clients' long-term strategic goals.
Business Case Development and Value Realization:
- Utilize business casing to design initiatives that accelerate client adoption, optimizing the use of Simbe’s technologies for rapid value
- Establish robust performance metrics to evaluate and communicate the impact of Simbe’s solutions on client operations, linking technology implementation directly to business outcomes.
Commercial Enablement:
- Equip Simbe’s sales and marketing teams with deep industry insights, empowering them to effectively communicate the benefits and value of Simbe’s offerings.
- Act as a thought leader, guiding the broader organization on retail industry trends and best practices.
Client-Centric Expansion and Scalability:
- Manage the expansion of Simbe’s technology within client operations, adapting implementation strategies to achieve aligned outcomes and phasing.
- Help clients weave Simbe’s technology into their overarching strategic priorities, addressing overlapping initiatives and guiding significant operational changes beyond mere technology implementation.
Required Skills and Qualifications:
- Bachelor’s degree in Business, Technology, or related field; masters preferred.
- 10 years’ experience in strategic consulting, retail technology, or a leadership role within the retail sector, with a proven track record in retail or consumer goods sectors.
- Expertise in digital transformation projects, with an emphasis on integrating new technologies into established retail operations.
- Strong strategic thinking and problem-solving skills, capable of conceptualizing and implementing innovative solutions that address complex business challenges.
- Exceptional analytical, organizational, and project management skills.
- Advanced interpersonal and communication skills, capable of effectively engaging with and influencing senior executives and building strong professional relationships.
- Experience in managing cross-functional teams and multi-stakeholder environments.
- Demonstrated success in managing large-scale projects and client relationships.
- This role requires significant travel, with the expectation of being on-site with clients 40-60% of the time to effectively manage projects and stakeholder relationships.
$150,000 - $250,000 a year
Salary range is dependent on experience and location.
Simbe Values: R. E. T. A. I. L.
Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors.
Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.
Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.
Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.
Innovative - We are bold and innovative, with an intense focus on product design and user experience.
Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.
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