Director CDI SME

About AKASA

AKASA is the preeminent provider of generative AI solutions for the healthcare revenue cycle. The company has raised more than $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures. 

Named one of the fastest-growing GenAI startups to watch by AIM Research, we’re solving the biggest challenges in the financial infrastructure of healthcare. Transaction volume through the AKASA Platform has grown consistently, with a ~2.5x year-over-year increase in the last year. The AKASA customer base represents more than $90B in net patient revenue and includes the most innovative health systems in the country, like Stanford and Johns Hopkins.    

Our founding team includes Silicon Valley leaders who have founded or been founding team members of multiple companies with successful exits. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report. We have been recognized as one of “America’s Best Startup Employers” by Forbes, “Most Innovative Digital Health Startups” by CB Insights, “Best Companies for Remote Workers” by Quartz, and “Best Places to Work” by Fortune, Modern Healthcare, and Built-In, along with being certified as a “Great Place to Work” for the past four years in a row. 

Learn more at www.AKASA.com.  

We are building the future of healthcare with AI. Everyone is welcome. As an inclusive workplace, we are committed to building an environment where our employees are comfortable bringing their authentic selves to work.  

Join us!

About the Role

The RCO SME role reports directly to our Head of Deployment, Customer Engagement and you’ll work closely with customers and our product organization to develop CDI specific deliverables. This role participates in prospect and customer calls to assist in scope development and works closely with internal resources to align on product deliverables as well as execute against deployment milestones and timelines.

AKASA is based in South San Francisco. As a company, we embraced remote work before COVID-19. We consider ourselves experts in working collaboratively wherever our team members happen to reside within the US.

What You'll Do

• Work cross-functionally across Sales, Marketing, and Engineering to deepen the revenue cycle expertise within the company

• Manage and assist with (when needed) product validation by coding, auditing and reviewing clinical charts.

• Process Mapping and shadowing with clients to understand workflows

• Develop Revenue Cycle training specification documents

• Work with Project Managers to develop and execute against timelines and deliverables

• Conduct discovery and research discussions for new product development both with internal teams and client partners

• Interface with the RCO team to complete client Proof of Concept exercises, Spec Validations

• Manage resources assigned for project-related work

Skills & Qualifications

• Bachelor’s degree in Business, Management or similar field and/or relevant experience

• 10+ years experience as a leader in Coding and/ CDI departments within the revenue cycle or worked in a consulting or project management capacity

• Must have EHR, CAC and other coding tool experience, preferably multiple systems

• Concurrent and retrospective CDI review experience and experience in both in patient and out patient settings required

• QA / documentation/training experience 

• Strong analytical and project management skills

• Current credentials from AHIMA, AAPC, or ACDIS

• Must have RN and CCDS

What We Offer

• Unlimited paid time off (PTO)

• Expansive coverage for health, dental, and vision

• Employer contribution to Health Savings Accounts (HSA)

• Generous parental leave policy

• Full employee coverage for life insurance

• Company-paid holidays

• 401(K) plan

Compensation

• Based on market data and other factors, the salary range for this position is $170,000-200,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We’re committed to doing the best work of our lives, together. Come see if we're the right team for you.

AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.

AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@akasa.com.