Data Operations Manager - Philippines

THUNDER | JOB DESCRIPTION

Data Operations Manager

Employment Type: FULL TIME

Location: Remote (WFH) - Manila, Philippines Metro Area (with availability during US time zones)

Reports To: Sr. Director of Operations

Job Summary: 

Thunder Consulting is a fast-growing Salesforce consulting partner dedicated to transforming the way our clients and internal teams operate. We value transparency, empathy, and operational excellence, and we’re building a business where operational scale and insight fuel our next stage of growth.

We’re looking for a Data Operations Manager to support the Senior Director of Operations in overseeing and reporting on data from the core operational systems that power Thunder. This role will have high visibility and is expected to approach internal projects analytically while maintaining Thunder’s suite of reports and BI tools.

Role + Responsibilities

• Sales and Delivery Ops: Design, build, manage, and optimize operations reports and dashboards in Salesforce and Domo.
• Deliver valuable insights on sales performance, trends, and forecasts, and improve operational efficiency and delivery metrics.
• Translate messy or incomplete data into clear, actionable visuals and recommendations.
• Own the backlog of requested dashboards and reporting asks, triaging and executing as needed
• Financial Ops: Support Thunder’s finance team in producing monthly flash and management reports, offering quick insights for agile decision making.
• Executive-Level Reporting: Support the Sr. Director of Operations in developing and maintaining high-quality executive reports that will aid in leadership decision-making (ie presenting to Thunder’s CEO and additional leaders).
• Balance fast-paced requests with thoughtful data storytelling—pivoting quickly without sacrificing accuracy
• Analysis & Insights: Provide analysis on Thunder’s metrics and assess impact on overall performance through data trends.
• Analyze staffing, utilization, revenue, and margin data to surface insights and influence business outcomes
• KPI Alignment & Definitions: Work across departments as an advisor, improving Thunder’s definitions of key performance indicators (KPIs), establishing new KPIs where necessary, and drive total alignment/adoption for consistency and clarity across the organization.
• Work cross-functionally with leadership to understand business needs and respond with on-demand solutions.

Qualifications:

• Minimum of 6-8+ years in a senior analyst role within business intelligence, data analytics, or data operations.
• Domo experience strongly preferred: Ideal candidate is Domo-certified or willing to complete Domo training within the first 30–60 days.
• Strong knowledge of data integration, architecture alignment, and reporting tools, with the ability to balance fast-paced, on-the-fly requests with clear, accurate, and thoughtful data storytelling.
• Strong expertise in tools like Google Sheets, pivot tables, ETL/data flows, and SQL for ad hoc analysis.
• Familiarity with Salesforce, especially object relationships related to opportunities and forecasting.
• Ability to grow into full ownership of the Domo platform, managing tactical day-to-day operations, data modeling, and long-term roadmap of the Data Operations team.
• Experience with KPI development and company adoption or new metrics.
• Proven ability to provide actionable insights from complex data sets.
• Excellent communication skills to present findings to leadership in an easily digestible format.
• Bachelor’s degree in Business, Data Science, Finance, or related fields; Master’s degree preferred.

Why Thunder? Because You Deserve More Than Just a Job.

• A Culture of Builders – We’re a global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
• Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

• Generous Health Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact – Every employee plays a part in what we’re building (including our CEO/Founder and bosses). Come make your mark!
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• Celebrating You - Enjoy competitive vacation days, wellness leave, and a 13th-month pay—plus performance bonuses and anniversary rewards to celebrate your impact! And because family matters, we provide maternity and paternity leave to support your journey.
• Work from anywhere (well, almost 😉) - Enjoy the freedom of Permanent Work From Home (WFH), and an annual WFH Stipend - because the best work happens where you’re happiest.
• People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
• Work Smart, Play Hard - We love to mix work with play – whether it's a casual get-together, a fun virtual activity, or a company celebration, it’s all about connecting and having a good time together.

Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Candidates located and authorized to work in the Philippines are encouraged to apply. 

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.