At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview:
As part of the Customer Success Management Team, you will be primarily responsible for processing sales orders to meet customer requirements related to delivery, installation and invoicing our customers.
The ideal candidate will be detail-oriented and have a passion for providing a phenomenal customer experience. Strong organizational and communication skills are required, as well as the ability to understand customer orders and associated solutions. The primary objective is to enter and manage customer orders from Quote to Cash to ensure accuracy and consistency with order data and customer expectations throughout PDI's sales and operations systems.
Additionally, the Customer Success Coordinator will manage assigned customer accounts, to include building relationships with customer contacts, and onboarding new customers
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.