Contract Workplace Experience Associate (6 months)
Our Journey
ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.
Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.
This is a 6 months contract contract role.
Your Adventure Ahead
- Ensure an exceptional workplace experience for our 180 MY based ShopBackers (and growing!).
- Work closely with People Team colleagues to shape memorable new hire experiences.
- Work closely with the Senior HRBP, General Manager and other HOD’s and leads for work and team related matters, such as engagement activities, related documentation/administrative functions, etc.
- Manage the issuance and tracking of IT equipment, such as laptops, monitors, etc.
- Oversee and manage all office services for our new ShopBack Malaysia office in Kuala Lumpur, including: Lease compliance, food and beverage, event and space planning, inventory management, office equipment, supplies, repairs and maintenance.
- Maintain relationships with vendors that provide services and goods. Ensure all vendors have contractual documentation in place.
- Be the first point of contact for building emergencies such as plumbing, air conditioning, building inspections, etc.
- Manage office budgets, planning, requests and office-related payments.
- Manage, implement and improve administrative office documentation/filing
Essentials to Succeed
- Diploma/Degree in Hospitality, Business Administration or related disciplines.
- 2-7 years’ work experience in a customer-facing role. Experience in hospitality, secretary, human resource, property or facilities management is an advantage.
- Good organizational skills and willing and able to manage physical office inventory
- Demonstrated customer-orientation in solving problems.
- Exemplary communication skills, with the ability to build relationships and communicate effectively with employees at all levels of the organization.
- Calm under pressure, managing multiple competing priorities and constantly re-prioritizing in a fast-paced, ever-changing environment.
- Accountable, resourceful and proactive.
- Able to learn new technology, programs and skills quickly.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Flow Day Thursday (1-day a week, optional to work from home or office)
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
Similar Jobs
-
Content Operations SpecialistSpreetail
-
Business AnalystBuy Box Experts
-
Senior Consultant - GenesysTTEC Digital
-
Data AnalystVeeva Systems
-
Consultant - Professional Service
Veeva Systems