Client Engagement Specialist for Travel - No experience needed - Work From Home
Description
The House of Mercier is proud to offer a unique opportunity for a Client Engagement Specialist for Travel, where no prior experience is required! This role allows you to work from home while helping clients create unforgettable travel experiences. If you have a passion for travel and a desire to assist others, this entry-level position is perfect for you. As a Client Engagement Specialist, you will be responsible for engaging with clients, providing information about travel options, and ensuring their needs are met promptly and effectively. You'll receive comprehensive training to equip you with the knowledge and skills necessary to excel in the travel industry.
Your new role is key in enhancing our clients' travel experiences and cultivating lasting relationships. Join The House of Mercier and take the first step in pursuing a fulfilling career from the comfort of your home!
Responsibilities
- Communicate with clients via phone, email, and chat to assist with travel inquiries.
- Provide accurate information about travel destinations, accommodations, and services.
- Guide clients through the booking process and address any concerns they may have.
- Gather client feedback to improve services and tailor offerings.
- Work collaboratively with team members to enhance overall client engagement and satisfaction.
- Participate in training sessions to build your understanding of the travel industry.
- Stay updated on travel trends and industry news to offer relevant insights to clients.
Requirements
- No experience required; a willingness to learn and grow is essential.
- Strong communication skills, both verbal and written.
- Passion for travel and helping others plan their adventures.
- Ability to work independently and manage time effectively while working from home.
- Basic computer proficiency and familiarity with online platforms.
- Strong organizational skills and attention to detail.
- Positive attitude and eagerness to contribute to client engagement.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
- Stock Option Plan
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