Caseworker – Legal Support Assistant

Are you highly organized, detail-oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence.

About Us :
Immiland Law is a legal firm dedicated to providing high-quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process.

We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication, and supporting legal processes within a dynamic and multicultural environment.

Mandatory Requirements :

    • Post-secondary education in Administration, Communications, Languages, Business, International Relations, Social Sciences, or related fields.
    • English proficiency (minimum B1 level)
    • 1–2 years of experience in administrative support, virtual assistance, customer service, or back-office operations.
    • Experience handling confidential documents and data with discretion and accuracy.
    • Strong client service orientation and ability to work under deadlines.
    • Interest in immigration and a genuine desire to support people.
    • Studies and experience in Legal, Paralegal, or Immigration Law are not required but will be considered a plus

Competencies & Transferable Skills

    • Organizational & Administrative Strength:
    • Ability to manage multiple cases, track deadlines, and maintain up-to-date records.
    • Proven capacity to follow structured processes and documentation standards.
    • Communication Skills:
    • Ability to write clear, professional emails, summaries, and reports using formal tone and templates.
    • Attention to Detail :
    • Meticulous approach to reviewing documents and identifying inconsistencies or missing data.
    • Comfortable working with checklists and ensuring procedural completeness.
    • Tech Proficiency & Remote Readiness :
    • Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel).
    • Familiarity with online tools (Slack, Trello, Monday, etc.).
    • Self-driven, able to work independently and report asynchronously.

Responsibilities :

    • Assist immigration consultants in organizing and managing case files.
    • Prepare, review, and maintain legal documentation.
    • Serve as a client liaison, collecting information and providing regular updates.
    • Collaborate with team members to meet deadlines and legal compliance standards.
    • Prioritize and handle multiple tasks with precision and accountability.
Important Note: Please do not apply if you are not based in Colombia or do not meet the minimum English level required.

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