Business Transformation Consultant
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
What You'll Own
- Own the end-to-end development of business cases that align WalkMe capabilities to measurable business value, including discovery, analysis, modeling, and presentation to customer stakeholders.
- Partner with FCTO leadership and cross-functional teams (Sales, SAs, Customer Success) to strategically position WalkMe’s value proposition across the customer lifecycle.
- Lead customer-facing engagements including stakeholder interviews, workshops, executive presentations, and value realization sessions.
- Demonstrate strong storytelling and visualization skills to communicate technical and financial insights in a clear, compelling narrative.
- Build and maintain domain or industry-specific perspectives to inform repeatable use cases and value messaging across verticals.
- Create and manage reusable deliverables (strategy templates, value models, CoE frameworks, industry benchmarking) that drive consistency and scale across teams.
- Translate customer objectives into WalkMe-aligned solutions that reflect both operational and line-of-business outcomes.
- Track all engagements and insights in internal systems for reporting, collaboration, and knowledge-sharing.
- Contribute to team enablement, thought leadership projects, and best practice development.
What You Need to Succeed
- Bachelor’s degree in Business, Finance, Engineering, Economics, or a related field; MBA or relevant graduate education is a plus.
- 4+ years of experience in business consulting, value engineering, enterprise software delivery, or transformation strategy roles.
- Demonstrated success in developing and presenting enterprise business cases using financial metrics such as ROI, TCO, NPV, IRR, and ARR.
- Strong project ownership mindset, with a proven ability to work independently and drive cross-functional collaboration.
- Experience engaging with both operational stakeholders and senior executives at Fortune 1000 companies.
- Familiarity with digital adoption, SaaS platforms, or enterprise software transformation projects.
- Excellent verbal, written, and presentation skills with an emphasis on executive storytelling.
- Willingness to travel as needed to support customer engagements (approx. 10–20%).
- Experience with 7-figure enterprise opportunities and strategic business transformation initiatives.
- Background in software vendor or technology consulting environments.
- Multilingual fluency (e.g., Spanish, Portuguese) is a plus.
Preferred Qualifications
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The base pay range for this role is between $100,000 and $125,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
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