Billing engineer

Supabase is an Open Source and fully remote company building a Postgres Developer Platform.

We are looking for a Billing Engineer with hands-on experience working with billing systems that thrives in a cross-functional environment. Besides working on billing and collaborating with many teams, you are encouraged to bring in your ideas to further drive revenue and growth.

As part of our billing team, you’ll play a key role in shaping our billing system alongside dunning, fraud prevention, service restrictions, growth and revenue operations. If you consider billing as a product and want to help us take our billing system to the next level, we’d love to hear from you!

You will:

• Contribute to the design and development of our Billing system, ensuring accessibility, transparency, speed, and predictability for an exceptional user experience

• Collaborate with product teams to meet their billing requirements and help figure out pricing

• Improve usage insights for both users and our success/support/product teams

• Enhance our dunning process to decrease payment short-fall

• Build and refine systems to detect and prevent fraud

• Support our customers and find ways to reduce support load by optimizing usage insights or self-serve capabilities

• Implement timely usage/budget notifications and better cost control for customers

You have:

• Experience with billing systems. You have hands-on experience working with billing systems, possessing a deep understanding of billing concepts, workflows, and best practices.

• Experience managing yourself. You will have the autonomy and responsibility to own and drive the billing infrastructure. We need someone who is self-motivated, organized, and can effectively prioritize tasks, managing their own workflow to deliver high-quality results independently.

• Full-Stack experience (ideally, with Typescript). You thrive in a cross-functional environment, navigating the realms of backend, frontend, data engineering, operations, sales, and growth, ensuring seamless integration of billing as a critical, cross-cutting concern.

We offer:

• 100% remote work from anywhere in the world. No location-based adjustment to your salary.

• Autonomous work. We work collaboratively on projects, but you set your own pace.

• Health, Vision and Dental benefits. Supabase covers 100% of the cost for employees and 80% for dependants

• Generous Tech Allowance for any office setup you need

• Annual Education Allowance

• Annually run off-sites.

About the team

• We're a startup. It's unstructured.

• Collectively founded more than 30 startups.

• Globally distributed team with more than 30 different nationalities.

• We deeply believe in the efficacy of collaborative open source. We support existing communities and tools, rather than building "yet another xx".

• We "dogfood" everything. If you use it in your project, we use it in Supabase.

Process

• The entire process is fully remote and all communication will happen over email or via video chat.

• Once you've submitted your application, the team will review your submission and may reach out for a short screening interview over a video call.

• If you pass the screen you will be invited to up to four follow-up interviews.

• The calls:

  • usually take between 20-45 minutes each depending on the interviewer.

  • most of the time, are all 1:1.

  • will be with the founders, a member of either the growth or engineering team (depending on the role) and usually one other person from your immediate team or function.

• Once the interviews are over, the team will meet to discuss several roles and candidates and may:

  • ask one or two follow-up questions over email or a quick call.

  • go directly to making an offer.