About the Role:
An Account Manager at BWZ plays a crucial role as the primary point of contact for our international SaaS customers. The role is responsible for building and maintaining strong, long-term relationships and acting as a consultant to our customers. They actively seek new expansion and cross-sell opportunities and provide day-to-day support.
Who you are:
You’re experienced in digital media marketing and working with SaaS clients, you've likely held an account management role with an agency or another organization in the past. You’re highly organized, comfortable with data analysis, trend identification and are a highly effective communicator.
You collaborate well across internal teams and are comfortable expanding your role parameters as needed to get the job done. And above all, you are skilled at earning the trust of clients by displaying an understanding of their business needs and the right solutions to meet them.
Salary Statement:
This full time position is available as either a fully remote role (from anywhere in Canada) or as a hybrid/in office position if you'd like to use our Vancouver office space and are locally based. The role offers an annual salary in the range of $70,000 to $80,000 CAD plus up to a 50% bonus. The range is a guide for the expected skills, knowledge and experience for new hires based in Canada only. Seniority level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. This means ranges will vary for candidates based outside of Canada and/or at different seniority levels. In addition to annual salary, full time employees are eligible for a discretionary bonus and a comprehensive benefits package.
About Us:
Black and White Zebra is a rapidly growing, independent media tech company headquartered in Vancouver, B.C. Canada. Since 2012, our portfolio of influential digital publications has been helping millions of people succeed at work.
We got our start in 2011 as The Digital Project Manager blog, founded by our CEO Ben Aston. Since then, we’ve grown into an international team of 70+ creators, strategists, and innovators with a portfolio of more than 14 online publications. We enjoy an impact-driven environment that combines the agility of a startup with the creativity of an agency and the diversity of a global company.
All of this growth is driven by our commitment to our mission: In a world of evolving skills, practices, and technology, we’re creating a playbook for the future of work and empowering communities to create it with us.
Diversity Equity and Inclusion:
Black and White Zebra is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran’s status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law. We celebrate all backgrounds and attributes that continue to help make our team impactful, iterative, adaptable, and fun!